Frequently Asked Questions
Everything you need to know about your STM Diecast shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but usually range between 10-21 business days.
What is your return policy for fashion items?
We offer a 30-day return policy. Items must be unworn, unwashed, and have all original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our specific garment measurements, as sizing can vary between different styles and fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can cancel or modify your order within 60 minutes of placement by contacting our support team or visiting your account dashboard.
Are your materials sustainably sourced?
At STM Diecast, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with fair-trade certified factories.